Please include a description of your issue, and we'll get back to you as soon as possible. If reporting a bug, try to include a clear description of what happened, when it happened, and any other details you think are relevant.
If your game is not listed, please select "Other", then state the name of the game in your description.
Your OS version can be found in your device's settings menu. On iOS this is usually under Settings -> General -> About. On Android this is usually under Settings -> About Phone / Tablet. On Amazon devices, this is usually under Settings -> Device -> About