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  1. SEGA Mobile Games Customer Service
  2. Information for parents

Information for parents

Managing devices

  • What tools can I use to manage my family's devices?

Billing and purchases

  • How can I be sure than my payment details will be secure when I make a purchase?
  • How can I restrict or limit purchases on my device?
  • There is a purchase on my account and I don't know who made it. What should I do?
  • What should I do if a child makes an unauthorised purchase on my account?

Privacy and Security

  • Finding out more about your privacy with SEGA's products
  • How can I take advantage of the privacy settings on my device to control how my data is used?

Adverts

  • How can I remove adverts from my game?
  • How do adverts differ for younger players?
  • What should I do if I see an advert that I think is inappropriate for the game?

SEGA Mobile Privacy Policy

SEGA Mobile Terms of Use