Sonic Forces: Speed Battle

Hot Topics

• Why does my protective bubble sometimes not prevent me from taking damage?
• Why have I stopped receiving battle chests?
• Why do I sometimes lose trophies after coming second in a race?

Billing

• How can I restrict purchases on my device?
• What should I do if there is a problem with my purchase?
• What should I do if I have unauthorised charges on my account?

General Questions

• How do Seasons work?
• What are tiers?
• What are trophies?
• How can I get new runners?
• What do I earn by increasing my Player Level?
• Why should I upgrade my runners

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Multiplayer and matchmaking

• How does matchmaking work?

Technical Help

• Why does my reward sometimes not get doubled after I watch an advert?
• My game isn't running correctly, what can I do?
• How can I remove adverts?