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The game is running slowly / quitting while I'm playing!

If controls are becoming sluggish during play or the game is crashing, try returning to your device’s home screen, performing the following steps, then re-launching the app.

iOS:

  • From the home screen, press the Home Button (at the bottom) twice in quick succession.
  • All apps that are currently running will be displayed. Find the Sonic Runners app and swipe it upwards.
  • Press the Home Button to return to the home screen.


Android:

  • Close the Sonic Runners app using Task Manager.

 

If things don’t improve after performing these steps, try restarting your device. Be sure to save any necessary data from your open apps before doing so.

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